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SHANKAR PRASAD TN

Bangalore, India • +91-7411146096 • shankarprasadtn@gmail.com • shankarprasadtn.xyz
linkedin.com/in/shankar-prasad-34853288 • github.com/shankarprasadtn

Professional Summary

Dynamic IT Professional with 8+ years of experience in enterprise infrastructure and systems administration, currently transitioning into a Multi-Cloud DevOps role. Specialized in implementing scalable CI/CD pipelines, orchestrating containers with Kubernetes and Docker, and automating cloud security via Python (Boto3). Recently upskilled through a PG program in Multi-Cloud Architecture and Generative AI (2026), aiming to bridge veteran infrastructure reliability with modern DevOps agility.

Technical Skills

Cloud Platforms: AWS (EC2, S3, Lambda, IAM, VPC), Azure (AZ-104), Multi-Cloud Architecture
DevOps & Orchestration: Kubernetes (K8s), Docker, CI/CD Pipelines, Git/GitHub, JIRA
Operating Systems: CentOS, Ubuntu, Windows Server 2026, Windows 11/10, WSL2
Automation & AI: Python (Boto3), Shell Scripting, Agentic AI, GenAI Integration, AWS Lambda, Microservices
Infrastructure & Admin: Active Directory, MDT, Lansweeper, Snipe-IT, EARS, Office 365, Exchange
Networking & Security: VPN, Cisco Meraki, Aruba Switches, Firewall Configuration, CCNA

Professional Experience

UPS Logistics Pvt Ltd - ITC Jul 2022 – Present
Management Specialist Bangalore, Chennai
  • Orchestrate IT incident/change workflows using ServiceNow and Jira (in the past), improving service delivery efficiency by 20%.
  • Administer Microsoft Azure subscription resources, managing Entra ID (Azure AD), hybrid directory synchronization, and RBAC policies.
  • Deploy OS images using Cosmic Systems/MDT; distribute applications via GSDP and Group Policy.
  • Manage IT assets and compliance using Lansweeper and EARS across Azure, O365, and Exchange Admin Center.
  • Key Achievement: Successfully led IT infrastructure setup for the India Technology Center (ITC) in Chennai.
V2Soft Pvt Ltd (Client: STTAS-A UPS Company) Dec 2020 – Jul 2022
IT System Administrator Bangalore, India
  • Configured WSL2 with Ubuntu and Docker for containerized development and testing environments.
  • Operated IT asset management tools (Snipe-IT, Lansweeper) and managed Symantec Endpoint consoles.
  • Executed patch management cycles using WSUS in coordination with information security policies.
Digicom Systems Ltd (Clients: AO Smith, Exotel Ltd) Apr 2019 – Nov 2020
Systems Engineer Bangalore, India
  • Executed server migrations to cloud environments and provisioned VMs via Cisco HyperFlex.
  • Administered backups and disaster recovery using CommVault, Veritas, and EMC Avamar.
Wipro Ltd Mar 2017 – Mar 2019
Senior Associate Engineer Bangalore, India
  • Managed Active Directory (user provisioning, security groups) and resolved complex network issues.

Project Portfolio

End-to-End DevOps Pipeline • CI/CD & Automation

Architected and implemented a comprehensive end-to-end CI/CD pipeline for a web application, streamlining deployment processes.

Asset QR Management (v1.2.3) • Inventory Automation

Developed a QR-based tracking system to streamline inventory management and hardware lifecycle visibility.

Cloud Security Monitor • Automation

Built an automated security auditing tool using Python and Boto3 to programmatically detect unencrypted S3 buckets, enhancing cloud infrastructure protection.

Education & Certifications

PG Program in Multi-Cloud Architecture & DevOps -- Hero Vired
Includes a comprehensive learning portfolio on AWS, GCP and Azure 2026
BE in Computer Science -- CMRIT, Visveshwaraya Technological University 2016
Diploma in CS -- Bharath Polytechnic 2009 -- 2012
Certifications: AZ-104 (Microsoft Azure Administrator), CCNA, MCITP, CompTIA A+