Jul 2022 – Present
UPS Logistics Pvt Ltd - ITC
Management Specialist | Bangalore, Chennai
- Orchestrate IT incident/change workflows using JIRA, improving efficiency by 20%.
- Administer Microsoft Azure resources, Entra ID (Azure AD), hybrid sync, and RBAC policies.
- Deploy OS images using Cosmic Systems/MDT and manage IT assets across Azure/O365.
- Key Achievement: Successfully led IT infrastructure setup for the India Technology Center (ITC) in Chennai.
Dec 2020 – Jul 2022
V2Soft Pvt Ltd (Client: STTAS-A UPS Company)
IT System Administrator | Bangalore, India
- Configured WSL2 with Ubuntu and Docker for containerized dev/test environments.
- Operated IT asset management tools and executed patch management cycles via WSUS.
Apr 2019 – Nov 2020
Digicom Systems Ltd (Clients: AO Smith, Exotel Ltd)
Systems Engineer | Bangalore, India
- Executed server migrations to cloud environments and provisioned VMs via Cisco HyperFlex.
- Administered backups and disaster recovery using CommVault, Veritas, and EMC Avamar.
Mar 2017 – Mar 2019
Wipro Ltd
Senior Associate Engineer | Bangalore, India
- Managed Active Directory and resolved complex network issues.